Basic Troubleshooting

Introduction

Good morning, teachers and classmates! In this website, we will be discussing the concept of troubleshooting, its problems, and solutions. The concept of troubleshooting will be the main idea of this website. We will also be talking about the type of content that we desire to make about our topic, and our target audience.

Overview

  • troubleshooting is the process of identifying, analyzing, and solving the root cause of a problem.
  • it fixes hardware, software, and network problems.
  • it prevents minor technical issues from escalating into major system failures.

Problem

  • A Major and common problem in the area of Basic Troubleshooting is the lack of knowledge from professional troubleshooting users since troubleshooting is an essential thing in the area of ICT, it will require professional assistance from skilled experts who know what theyre doing.
  • Computer not booting up is not the only problem in troubleshooting. There are some common major issues in troubleshooting such as Overheating and No Power. In this case, the professionals will be the one who will be fixing this problem and also explain how the problem was created.

Solution

For our solution, we will ensure proper and efficient training to employees who will specialize in working with troubleshooting, and we will carefully and wisely choose workers who are fit to work in this field. Because troubleshooting will require proffesional assistance form experts so it will work as expected to.

Why is it important?

  • Troubleshooting prevents technical issues, which reduces the work for employees. If systems fails, there would be more problems in the field of computer science.
  • Experts will need to focus on bigger technical issues, so they will need assistance to handle smaller issues. Which troubleshooting focuses on.
  • Common causes of problem:

  • Lack of knowledge from employees, important tools not working, and improper troubleshooting maintenance.

Content type

Our content type would most likely be tutorials and guides, since it is the most fit for when it comes to our topic

Target Audience

The audience that we hope our video would reach are technicians, troubleshooting employees, and adults that require guidance about our topic

Members:

  • Princess Kriza Maximo (Leader)
  • Sophia Hernandez (Scribe)
  • Kya Yamaro (Spokesperson)
  • Ethan De Guzman (Spokesperson)
  • Jude Dangan (Spokesperson)
  • Jamil Morales (Spokesperson)

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